Who do I report deficiencies or urgent issues to?

Are there any issues in your apartment or in common areas of the property? For example, dripping faucets, problems with a washing machine in the laundry room, broken lighting in the stairwell, or similar issues.

Email: fast.forv@komfast.com and include the following information:

• Tenant’s name
• Contact person
• Address
• Daytime phone number
• Description of the issue

You can also call: 0243 – 225050 option 2, Monday – Friday 7:00 AM – 4:00 PM

 

Emergency issues after office hours
Emergency issues can include electrical problems in the apartment, a clogged toilet, a clogged floor drain in the bathroom with rising water, or water leaks. If you consider the issue to be an emergency, please contact the property emergency service at 0243-225050 option 3.