Comfort and Security
My neighbor is playing loud music, what should I do?
If you experience disturbing noise from your neighbor, we recommend that you talk to your neighbor about your experience with the disturbance. If that doesn’t help, contact your landlord.
If the disturbance occurs late in the evening or at night, contact the disturbance service at 0243-225050 option 3. You can call anonymously, and the service will locate the source of the noise, then perform a visit to the person causing the disturbance. This is documented and sent to the landlord.
Smoking on the balcony?
Smoke should never disturb neighbors. Have a conversation with your neighbor if you find the smoke disturbing. If that doesn’t help, contact your landlord. If a neighbor complains about smoke, an assessment will be made by the landlord. If smoke damages an apartment, you will be liable for the cost of cleaning the apartment.